Our services are available to you at all of our outlets, for location and address Click HERE: https://www.ticketportal.sk/SellingPlaces/
For Frequently Asked Questions click HERE: https://www.ticketportal.sk/Article/7791
You can contact us daily:
by e-mail to the address objednavky@ticketportal.sk.
We are available to you on business days from 9:00AM to 5:00PM at +421 905 700 909. (During all public holidays, the telephone connection will be unavailable for clients.)
Please understand that our Slovak helpline is intended for clients who have purchased tickets for Slovak events. Clients who have purchased tickets for Czech events are advised to contact the e-mail address help@ticketportal.cz
Clients who have purchased tickets for Czech events are advised to contact the e-mail address help@ticketportal.cz .If you are interested in a bulk order, contact us on weekdays from 9:00 A.M. to 4:00 P.M. at the e-mail address objednavky@ticketportal.sk.
Please note that we charge a fee from €5 to €50 for bulk orders.
We do not additionally issue proof of tickets already purchased.
Thank you for understanding.
Contacts under Regulation (EU) 2022/2065 and Regulation (EU) 2021/784:
Contact point:
- a. single point of contact for communication by electronic means with Member States’ authorities, the European Commission and the Board according to Art. 11 of Digital Services Act a
- b. single point of contact for the receipt of removal orders under Regulation (EU) 2021/784 , on addressing the dissemination of terrorist content online: e-mail: dsa@ticketportal.sk
Official languages in which the contact point can be addressed: Czech, English.
This single point of contact relates to intermediary services operated by Ticketportal SK, s.r.o., in particular to the server www.ticketportal.sk
Ticketportal SK, s.r.o.
Kalinčiaková 33
831 04 Bratislava, Slovakia
Listed in:
Trade register Trade Register of District Court Bratislava I., section Sro, ins. nr 28073/B
Control supervision:
Slovak Trade Inspection, Bajkalská 21/A, P. O. BOX n. 5, 820 07 Bratislava, Slovakia