On behalf of the event organizer, we as a sales intermediary want to inform you that event COLDPLAY HUDBA PRI SVIEČKACH, which was supposed to take place on 27.06.2025 at 19:00 h. in DK Dolný Kubín, is CANCELED!
Clients might return tickets only to point of sale where they purchased them.
Clients who bought the tickets at selling place which has been canceled can return the tickets only by postat the latest. Address: Ticketportal SK, s.r.o., Kalinčiakova 33, 831 04 Bratislava.
Tickets paid at point of sale by Benefit voucher must be send to the address: Ticketportal SK, s.r.o., Kalinčiakova 33, 831 04 Bratislava.
In case client bought the tickets via website he/she can request the money refund the latest by the following steps:
Common conditions for a money refund request: The fastest possibility to return the tickets can be requested through a registered account at www.ticketportal.sk, where the client has to fill all the neccessary data in the section ``My Account`` - ``My Orders``.
In case that client bought the tickets without registration we recommend to finnish the registration at www.ticketportal.sk where the client can activate his/her account with the e-mail used for the purchase. If the tickets were sent by courier, it is necessary to deliver them to Ticketportal SK s.r.o., Kalinčiakova 33, 831 04 Bratislava.
Special conditions for money refund request based on a payment method:
► if the payment was transfered via CARDPAY (card payment): Finance for tickets are refunded directly to the card from which the ticket payment was made.
► if the payment was transfered via internet banking: Finance for tickets will be refunded to the bank account provided by the client in the ``Refund request form`` in the ``Returning finance method`` section.
► if the payment was transfered via Benefit Plus, Edenred or Callio card: After the request will be processed Benefit/Edenred/Callio points will be also returned to the account of the client.
► if the payment was transfered via Ticketportal Gift voucher, or another type of voucher that can be used to purchase tickets in the Ticketportal SK (additional payment by card): finance will be transfered to the bank account provided by the client in the ``Returning finance method`` section of the ``Refund request form``.
Finance will be refunded to you within the legal deadline of sending the refund through your account.
More information:
PRESS RELEASES
EVENT ALTERATIONS
We are very sorry for the inconvenience caused. Thank you for understanding.